Privacy Policy
Your privacy matters to us - learn how we collect, use, and protect your information
Privacy & Data Protection
At Farm Fresh Connect, we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data.
Last updated: January 2025
Information We Collect
Personal data you provide when using our platform.
Account Information: Name, email address, phone number, and profile details
Transaction Data: Purchase history, payment information, and shipping addresses
Usage Data: Browsing history, search queries, and interaction with our platform
Device Information: IP address, browser type, and device identifiers
How We Use Your Information
We use your data to provide and improve our services.
Service Delivery: To process orders, facilitate transactions between buyers and farmers, and provide customer support.
Communication: To send order updates, newsletters (if subscribed), and important platform announcements.
Personalization: To recommend products based on your preferences and browsing history.
Security: To protect against fraud, unauthorized access, and ensure platform safety.
Data Sharing & Third Parties
How and when we share your information.
We do not sell your personal information. We may share data with:
- Farmers/Sellers: Order details necessary for fulfillment
- Payment Processors: Stripe for secure payment handling
- Legal Requirements: When required by law or to protect rights
Data Security
How we protect your information.
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for all data transmission
- Secure password hashing and authentication
- Regular security audits and monitoring
- PCI-compliant payment processing through Stripe
Your Rights
Control over your personal data.
Access: Request a copy of your personal data we hold.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your account and associated data.
Opt-out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us at fftyp@gmail.com.
Cookies & Tracking
How we use cookies on our platform.
We use essential cookies to enable core functionality like authentication and cart management. We may also use analytics cookies to understand how visitors interact with our platform. You can manage cookie preferences through your browser settings.
Questions?
Have questions about your privacy?
Related Policies
Key Points
- We never sell your data
- SSL encryption on all pages
- Request data deletion anytime
- PCI-compliant payments